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Production Manager - Night Shift (7:45PM - 3:45AM)

We are looking for highly motivated Production Manager with a "Can Do" attitude. Our client has ambitious growth plans for the next few years and is currently seeking a Production Manager to join the growing team.

The production manager is to evaluate all keying staff, ensure turnaround time is met, and maintain a high level of quality as outlined Service Guarantee Policy.


  • * Oversees all the company production to ensure Turnaround Time (TAT) and accuracy requirements are met.
  • * Assist in the development of new applications in conjunction with emerging strategies.
  • * Provide customer support to resolve problems and answer questions.
  • * Monitor and maintain all aspects of the movement of claims in and out of the company processes.
  • * Communicate with vendors on a daily basis and regularly maintain any procedural changes.
  • * Providing feedback to clients to ensure that the company turnaround time is met.
  • * Maintaining high quality
  • * Maintaining security by conducting background checks, through VPN access, changing passwords on a quarterly basis, disabling access to terminated keyers and managing IP address configurations. Determining claim volume.
  • * Adhering to all HIPAA regulation – ensuring all staff (both domestic and international) are HIPAA Compliant.
  • * Ensuring all information is kept confidential by monitoring workspace and computer workstations to guarantee that no personal information can be accessed.
  • * Disposing of all Private Healthcare Information (PHI) via a shredder.
  • * Protecting all PHI exchanged between parties.
  • * Takes on additional tasks as needed for the continual success of the company


  • * Strong understanding of the payer market.
  • * Ability to interpret high-level business processes.
  • * Strong understanding of the company workflow and interrelationship of the company processes.
  • * Ability to problem solve in a fast-paced environment.
  • * Strong knowledge of Microsoft Excel.
  • * Ability to process high volume of detail.
  • * Display clear and concise written and verbal communication skills. Maintain a polite and courteous communication style with both customers and fellow employees.
  • * Availability to work nights and weekends as necessary.
  • * Understanding of SQL with the ability to write and troubleshoot queries.
  • * 2 or 4-year technical degree (or equivalent)
  • * 0-1 year of similar experience
  • * Experience with technologies listed in the previous section


  • * Health Insurance
  • * Provident Fund
  • * Dashain Bonus, Performance Bonus
  • * 15 Days PTO
  • * 13 Days Govt Holidays
  • * 5 Working Days per Week
  • * Team-building activities
  • * Offered Salary: Competitive