We are looking for highly motivated Production Manager with a "Can Do" attitude. Our client has ambitious growth plans for the next few years and is currently seeking a Production Manager to join the growing team.

The production manager is to evaluate all keying staff, ensure turnaround time is met, and maintain a high level of quality as outlined Service Guarantee Policy.

Responsibilities:

• * Oversees all the company production to ensure Turnaround Time (TAT) and accuracy requirements are met.
• * Assist in the development of new applications in conjunction with emerging strategies.
• * Provide customer support to resolve problems and answer questions.
• * Monitor and maintain all aspects of the movement of claims in and out of the company processes.
• * Communicate with vendors on a daily basis and regularly maintain any procedural changes.
• * Providing feedback to clients to ensure that the company turnaround time is met.
• * Maintaining high quality
• * Maintaining security by conducting background checks, through VPN access, changing passwords on a quarterly basis, disabling access to terminated keyers and managing IP address configurations. Determining claim volume.
• * Adhering to all HIPAA regulation – ensuring all staff (both domestic and international) are HIPAA Compliant.
• * Ensuring all information is kept confidential by monitoring workspace and computer workstations to guarantee that no personal information can be accessed.
• * Disposing of all Private Healthcare Information (PHI) via a shredder.
• * Protecting all PHI exchanged between parties.
• * Takes on additional tasks as needed for the continual success of the company

Requirements:

• * Strong understanding of the payer market.
• * Ability to interpret high-level business processes.
• * Strong understanding of the company workflow and interrelationship of the company processes.
• * Ability to problem solve in a fast-paced environment.
• * Strong knowledge of Microsoft Excel.
• * Ability to process high volume of detail.
• * Display clear and concise written and verbal communication skills. Maintain a polite and courteous communication style with both customers and fellow employees.
• * Availability to work nights and weekends as necessary.
• * Understanding of SQL with the ability to write and troubleshoot queries.
• * 2 or 4-year technical degree (or equivalent)
• * 0-1 year of similar experience
• * Experience with technologies listed in the previous section

Benefits:

• * Health Insurance
• * Provident Fund
• * Dashain Bonus, Performance Bonus
• * 15 Days PTO
• * 13 Days Govt Holidays
• * 5 Working Days per Week
• * Team-building activities
• * Offered Salary: Competitive